FOR 1 YEAR SUPPLIER WARRANTY (JAPAN OFFICIAL WARRANTY) SET:
How to Claim Supplier Warranty:
Step 1: Contact us (Seller: OTAKUYA) and let us know your SHOPEE ORDER ID (Receipt is not neccesary), The shopee ORDER ID is everything.
Step 2: We will verify the serial number with our system.
Step 3: Send the Switch to our office / our supplier's offcie
Step 4: Wait until they call back
Step 5: Switch repaired, collection time!
【Important Messages】
* 1 YEAR WARRANTY IS FOR CONSOLE ONLY, JOY-CONS & THE REST OF ACCESSORIES ARE 3 MONTHS WARRANTY ONLY.
WARRANTY DOES NOT INCLUDE COSMETIC DAMAGES SUCH AS SCRATCHES OR CRACKED SCREENS.
* SMALL NUMBERS OF STUCK OR DEAD PIXELS ARE A CHARACTERISTIC OF LCD/OLED SCREENS. THESE ARE NORMAL AND SHOULD NOT BE CONSIDERED A DEFECT. (Nintendo Official Statement: https://bit.ly/36ZoVQH)
For 1 Year Maxsoft Set:
How to Claim Maxsoft Warranty Set:
Step 1: Ensure you have the receipt with you from your retailer
Step 2: Make sure the receipt has the Serial Number of the Nintendo Switch Console
Step 3: Contact Maxsoft / Otakuya (Seller)
Step 4: Send the Switch to Maxsoft / Otakuya (Seller)
Step 5: Wait until they call back
Step 6: Switch repaired, collection time!
Full Details about MAXSOFT WARRANTY: https://goo.gl/TU6MC6
【Important Messages】
* 1 YEAR WARRANTY IS FOR CONSOLE ONLY, JOY-CONS & THE REST OF ACCESSORIES ARE 3 MONTHS WARRANTY ONLY.
WARRANTY DOES NOT INCLUDE COSMETIC DAMAGES SUCH AS SCRATCHES OR CRACKED SCREENS.
* SMALL NUMBERS OF STUCK OR DEAD PIXELS ARE A CHARACTERISTIC OF LCD/OLED SCREENS. THESE ARE NORMAL AND SHOULD NOT BE CONSIDERED A DEFECT. (Nintendo Official Statement: https://bit.ly/36ZoVQH)
Nintendo Switch Standard V2 Edition
What is in the box:
1 x Nintendo Switch V2 Console (Latest model - Battery Enhanced Edition)
1 x Nintendo Switch dock
2 x Joy-Con
2 x Joy-Con strap
1 x Joy-Con grip
1 x HDMI cable
1 x Nintendo Switch AC adapter
1 x 9H Tempered Glass (Seasonal Free Gift, Subject to availability while stock lasts)
Nintendo Switch Sports V2 Edition
1 x Nintendo Switch V2 Console (Latest model - Battery Enhanced Edition)
1 x Nintendo Switch dock
2 x Joy-Con
2 x Joy-Con strap
1 x Joy-Con grip
1 x HDMI cable
1 x Nintendo Switch AC adapter
1 x 9H Tempered Glass (Seasonal Free Gift, Subject to availability while stock lasts)
1 x Nintendo Switch Sports Download Version
1 x Nintendo Switch Online Voucher (1 Year) ** Voucher Expiry Date 29 February 2024***